Customer Service Representative APPLY NOW
Work from Home
Park Candy's Customer Service Team
15 usd /
hour
Contractor
General Job Description
Handles customer complaints and provide appropriate solutions and alternatives within the time limits
Follows up with customers to ensure resolution
Handles large amounts of customer inquiries on all platforms including but not limited to email, sms, social media, and more
Provide accurate, valid and complete information by using the right methods/tools
Follow communication procedures, guidelines and policies
Generate sales leads from customer inquiries
Identify and assess customers’ needs to achieve satisfaction
Work Experience Requirements
One or more years working directly with customers
Attention to detail
Show of empathy
Team player ability